FAQ

If you create an account when purchasing you can track your order online. If you do not have an account please check the confirmation email that was sent to you in order to track your order.

We ship most orders out daily during normal business days if ordered before 1pm EST. Pre-order or out-of-stock items will be shipped when they are available. You can see our full shipping policy here.

Our refund policy is a return window of 14 days for all products. Love it or return it! Unfortunately, we can’t offer you a refund or exchange after this period. To complete your return, we require a receipt or proof of purchase directly from our website or store. There will also be a $4.00 fee for shipping and handling that will be deducted from your refund.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 – 5 business days or as set by our payment processor.

We may offer free shipping on all orders $100 or more and may offer free shipping promotions on other qualifying orders. Check our website or subscribe to our newsletter to stay updated on our latest offers.

Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary based on the destination.

You can shop right here on the website, but you can also shop via the following: In our store located at 448 Crosstown Dr, Peachtree City, GA 30269 amazon.com/yanybeauty Walmart.com TheWMarketplace.com

Yes, we source the best clean beauty and wellness products from brands around the world to offer you a curated selection of all things beauty.

Some products have sample sizes and each will be listed in the shop page.

Yes, our expert beauty advisors are here to answer your beauty questions and help you determine the best products for you. Here are ways you can reach us. Through chat if we are online Leave us a message if chat is offline and we will email you back Call our store and speak with a beauty advisor: +1678-884-5036 Visit us in-store from 10am - 7pm, Mon - Sat You can also try our skin care quiz Or do a virtual try-on with our Magic Mirror

Visit our In My Beauty Bag blog page, podcast, and Youtube channel.

Yes! Our products are Leaping Bunny certified cruelty-free and all YANY Beauty brand products are vegan/vegetarian.

When we source or formulate products we do so intending to provide products that are all or either vegan/vegetarian, cruelty-free, or made without ingredients such as parabens, gluten, phthalates, sulfates or Formaldehyde. Each product has a unique clean beauty quality so please read the ingredients. If an ingredient list is not included, please contact us and we will email you the complete ingredient list.

Just like having an allergic reaction to certain natural foods such as nuts or fruit is possible, the same in so with products. Everyone can have unique allergies or sensitivities to ingredients so please review the ingredient list before purchasing. For medical advise please consult a medical professional.

For facials and makeup, we use the same products we sell in the store and online and you can see the complete list of ingredients for each or contact us before booking and we can send them to you. For waxing, brow tinting, and lamination we use third-party products. For a list of ingredients please contact us before scheduling your service. A patch test is always available.

Yes, 99% of YANY Beauty brand products are vegan and 1% are vegetarian due to beeswax or lanolin ingredients. Look for specific product labels and information on the website.